We are the Rocket Apparel, a custom t-shirt & apparel printing store sustainably sourced and planet friendly located in Calgary, Canada.
We’re seeking a store manager who is passionate about graphic design and video editing with a solid background in customer service.
Work closely and in a professional manner with clients and adjust designs to fit their needs and requirements
Brainstorm and mock up design ideas
Review final layouts with production in order to ensure manufacturability and make changes as appropriate
Complete tasks independently in a fast-paced environment
Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs and preferences
Ensure the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
Serve as a product knowledge expert with the ability to sell and market a broad range of apparel
Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
Human Capital is our most important intangible asset
We work in fast paced environment together
Entire team is creative, passionate and innovative
Entire team is eligible for quarterly bonuses
Specific qualifications for this role include:
Minimum 2 years of management experience
A solid background in graphic design and video editing
Good communication skillsAdobe creative suite, primarily illustrator and photoshop
Experience with DTG printer, plotter, laser engraver.
Excellent customer service skills
Proven track record of success in producing solid financial results
Ability to problem solve with softwares
Strong work ethic, sense of responsibility and attention to detail and confidentiality
Experience with DTG printer, plotter, laser engraver.
Excellent customer service skills
Proven track record of success in producing solid financial results
Ability to problem solve with softwares
Strong work ethic, sense of responsibility and attention to detail and confidentiality