FREE SHIPPING ON ALL ORDERS OVER 175$

  • CUSTOMIZE
    • All
    • WOMEN
    • MEN
    • SPECIALTY PRINTS
  • SHOP
    • Shop from Artists
    • Bare Essentials
  • ABOUT
  • FAQ
  • CONTACT US
0

Be Individual, Be Cool, Be Special. Your Style, Your Way... ™

F A Q

Can I create my own design for my t-shirt?

Yes, you can use our online design tool to create your own unique design for your garment. You can also choose from a variety of pre-made designs in our artist collection.

How do I place an order?

To place an order, simply choose your garment style, size and colour, click the customize button and then use our online design tool to create your custom design. Once you are satisfied with your design, add the garment to your cart and proceed to checkout.

How long does it take for my t-shirt to be delivered?

Our standard production time is 1-3 business days. If you need your order sooner, contact us to see if we can help you with your rush order.

Can I order a t-shirt with a design that I created using a different program?

Yes, you can upload your own design file to our website and use it to create your t-shirt. We accept a variety of file types, including PNG, JPG, and PDF.

Are your garments made of high-quality materials?

Yes, we use only the best materials to ensure that your garment is comfortable, durable, and long-lasting. Our fabrics are made of soft, high-quality cotton, and are printed with high-quality inks that will not fade or crack. You can read the product description to learn more about fabrics and sustainability for each product.

Can I bring my own t-shirt?

Yes, you can bring your own garment to our Kensington location to have your unique design printed on it. The cost start at 35$. 

Can I make changes to my order after it has been placed?

In most cases, we are able to make changes to your order as long as it has not yet entered the production process. If you need to make changes to your order, please contact us as soon as possible and we will do our best to accommodate your request.

Can I cancel my order?

In most cases, we are able to cancel your order as long as it has not yet entered the production process. If you need to cancel your order, please contact us as soon as possible and we will do our best to accommodate your request.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you can return it for an exchange within 3o days of receiving your order.

Can I order in bulk for a group or event?

Yes, we offer bulk discounts for orders of 20 or more items. Contact us for more information about bulk orders.

WHAT ARE THE WASHING INSTRUCTIONS?

Wash inside out in cold water. Don't bleach. Tumble dry on low heat or hang to dry. Do not Iron on art.


Got more questions? Get in touch with us

403 312 4452 contact@therocketapparel.com



Free Exchange

Fast Shipping

Cruelty-Free

For Everyone

© Copyright. All rights reserved.