FAQ
Welcome to our frequently asked questions page! Here are some answers to common questions about our custom apparel.
Orders & Shipping
How long will it take to receive my order?
Orders typically ship within 3-5 business days. Delivery times vary based on your location and chosen shipping method. You’ll receive a tracking number once your order ships.
Do you ship internationally?
Yes! We offer international shipping. Shipping costs and delivery times will be calculated at checkout.
How can I track my order?
Once your order ships, we’ll send you an email with a tracking link. You can also track your order through your account on our website.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations are only possible within 24 hours of placing your order. Contact our support team at contact@therocketapparel.com as soon as possible.
Returns & Exchanges
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Customized or final-sale items cannot be returned.
Products & customization
How do your custom T-shirt designs work?
We create unique, high-quality T-shirts featuring viral memes, pet-themed designs, and tons of other customizable options for all occasions. For custom orders, check our customization page or contact us.
What material are your T-shirts made of?
Our T-shirts are made from soft, high-quality cotton blends designed for comfort and durability.
Will the print on my shirt fade?
Our designs are printed using high-quality inks and printing techniques to ensure long-lasting vibrancy. To extend the life of your shirt, wash inside out in cold water and tumble dry low.
Collaborations & Wholesale
Do you offer wholesale or bulk orders?
Yes! If you’re interested in bulk orders for businesses, events, or collaborations, reach out to contact@therocketapparel.com for more details.
Can I collaborate with The Rocket Apparel?
We love working with creators and brands! If you’re interested in a partnership, email us at contact@therocketapparel.com with your ideas.
What is your privacy policy?
We take your privacy seriously and will never share your personal information with third parties. We use secure servers and encryption technology to protect your information, and we do not store your credit card information on our servers. We hope this helps! If you have any other questions, please don't hesitate to contact us.